The AI Product Studio of WebScale Group builds custom AI agents connected directly to a company's own systems: webshop catalogue, live per-store stock, CRM, bookings and WhatsApp.
Unlike a standard chatbot, a studio agent works with real, current business data: it knows stock per store, exact product links, prices and availability.
Integrations: Lightspeed (catalogue and per-store stock), Shopify (live products, prices, location-based inventory), WhatsApp Business and Facebook Messenger, email and agent inbox.
Live at Belgian companies:
Het Land Van Ooit (Kontich, baby speciality store): an AI expert for young parents that looks up birth registries by family name and advises on prams and baby essentials. Featured in Het Laatste Nieuws.
Airsoft Doctor: Lightspeed catalogue and per-store stock connected to the agent, with correct product links.
Livliv: lifestyle and nutrition bundles with verified product matching, so every shared product link points to exactly the right product.
Battle Kart: booking and information assistant for entertainment and leisure.
Approach: intake and goal setting, integration with existing systems, knowledge base build-up, test phase with real customer questions, go-live and continuous optimisation based on conversations.
Technology: retrieval-augmented generation on the company's own data, streaming answers, fully isolated data per customer, EU/EEA hosting and GDPR compliant.
In the press: Made in Mechelen (WebScale Group launches AI chatbot for SMEs) and Het Laatste Nieuws (baby store Het Land Van Ooit launches AI expert for young parents).
Contact for an intake: info@webscalegroup.com
WebScale Group · info@webscalegroup.com